Mercure Thalasso & Spa Port Frejus, Frejus
About the Hotel
Mercure Thalasso & Spa Port Frejus is a 4-star spa hotel featuring a
Rooms & Amenities
Rooms at Mercure Thalasso & Spa Port Frejus provide a flat-screen TV, air conditioning, a minibar, and complimentary Wi-Fi. Some rooms feature a
Dining & Nearby Options
L'Ensouleia is the on-site dining option that offers
Leisure & Activities
Recreational amenities include
Services & Local Area
Mercure Thalasso & Spa Port Frejus is equipped with additional amenities such as complimentary wireless Internet, a television in a common area, and tour/ticket assistance. Public transportation options include
Choose your room type
Price and Room Availability
Getting around
Comprehensive guide to transport options for seamless travel
What our guests says about facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- Security
- Luggage storage
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Wind surfing
- Diving
- Golf course
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Room service
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Board games
- Children's menu
Spa & Leisure
- Plunge pool
- Saltwater pool
- Seasonal outdoor pool
- Indoor swimming pool
- Sun loungers
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Jacuzzi
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Terrace
- Garden furniture
- Tea and coffee facilities
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
While the hotel's location by the port is appealing, the experience falls short due to cleanliness issues and unhelpful staff. The rooms, although comfortable, feel dated, and the amenities don't match the expectations. Dining is overpriced for the quality, and the overall customer service leaves much to be desired.
The hotel has a beautiful exterior and is set in a lovely area, which makes for an enjoyable location. Unfortunately, the rooms were not well-maintained, with issues like unpleasant smells and inconsistent water temperatures that made the stay less comfortable. The service was hit or miss, with some staff being friendly while others were quite rude. Overall, despite some positive aspects, I wouldn't recommend this hotel until significant renovations are made.
I had a mostly disappointing experience at this hotel. The location is great, with easy access to the beach and local amenities, but the rooms left a lot to be desired-it felt poorly maintained and dusty. The dining options were limited and not impressive for the price, and the service was hit or miss. Given the price, I expected more quality in the overall experience.
The hotel is situated in a lovely location close to the beach and local bars, making it a highlight of the stay. Unfortunately, the room quality and service were disappointing, with maintenance issues and cleanliness lacking. While the pool area offered a nice ambiance, overall, it felt like the hotel needs significant management improvement to meet expectations.